ABNT
KALCHEVA, D. E-services in Public Administration and Corona Virus Pandemic. Public Policy.bg , [S. l.], v. 11, n. 4, 2024. DOI: 10.58894/EJPP.2020.4.371. Disponível em: http://www.ejpp.eu/index.php/ejpp/article/view/371. Acesso em: 11 sep. 2026.